Pricing

Fair, Clear Pricing — No Surprises

Every breakdown is different, so we don't publish one-size-fits-all rates. Instead, we give you a clear quote before we dispatch — so you know exactly what you're paying before the truck moves.

How It Works

What Affects Your Quote

Our pricing is based on a few simple factors. When you call, we ask about these and give you a fixed quote on the spot.

Distance

How far your vehicle needs to be towed, and how far our nearest truck has to travel to reach you.

Vehicle Type

A small sedan, a large SUV, and a light commercial vehicle each require different equipment and handling.

Time of Day

Late-night and weekend calls may carry a small premium — but we always tell you before dispatch.

Recovery Difficulty

A simple tow is different from a winching job, accident recovery, or off-road extraction.

Location Access

Highway, off-road, basement parking, or tight spaces all affect how the job is handled.

Service Type

A jump start or tyre change costs less than a full tow. We quote based on what you actually need.

Always Included

No Hidden Fees. Ever.

Some operators quote low and add charges later. We don't. When we give you a quote, that's the price — unless you ask us to do something extra on site.

  • Clear quote before dispatch

    We tell you the price on the phone before we send a truck. No surprises when we arrive.

  • No hidden call-out fees

    The quote covers the call-out. If something extra is needed on site, we ask before doing it.

  • Honest assessment

    If a repair isn't needed or a cheaper option exists, we tell you — even if it means less work for us.

  • Payment options

    Cash and M-Pesa accepted. Payment is settled on completion of the job.

Griffin Breakdown Services towing truck — transparent pricing in Nairobi
Pricing FAQ

Pricing Questions

Why don't you list fixed prices?
Because every breakdown is different — vehicle type, distance, time, and difficulty all change the job. A fixed list would either overcharge simple jobs or undercharge complex ones. A quote on the call is fairer for both sides.
How do I get a quote?
Call or WhatsApp us on 0742 990855. Tell us your location, vehicle type, and what happened. We'll give you a clear price before we dispatch.
Is the quote the final price?
Yes — unless you ask us to do something extra on site. If we discover something that changes the job, we'll tell you and get your approval before proceeding.
Do you charge extra at night?
Sometimes a small premium applies for late-night or holiday call-outs. We always tell you before dispatch, so there are no surprises.
How do I pay?
Cash and M-Pesa are both accepted. Payment is settled on completion of the job.
Do you offer any discounts?
We can discuss pricing for regular fleet customers or repeat business. Call us to talk through your situation.
Free Quote, No Obligation

Get Your Quote Now

Call us with your location and situation. We'll give you a clear price before we dispatch — no pressure, no hidden fees.